Covers repair and/or replacement of faulty standard inside wiring and/or modular jacks resulting from normal wear and tear and/or deterioration
Inside wiring is the wiring from the demarcation box to the jacks
No charge for the service call if the problem is found in standard inside wiring and/or modular jacks
$2 per month, per line
Telephone Maintenance
Covers replacement of all single-line telephones that malfunction due to equipment failure or normal wear and tear
$1.25 per month per phone
Modem Maintenance
Covers repair or replacement of any DSL modem that malfunctions due to equipment failure or normal wear and tear
With DSL Modem Maintenance there is no charge for the service call, equipment repair or replacement
$5 per month, per modem.
Video Maintenance
Covers the repair or replacement of equipment and wiring used to transmit IPTV signal due to equipment failure or normal wear and tear
$5.99 per month
Security Equipment Maintenance
Covers repair or replacement of security system equipment purchased from and installed by Sandhill Security that malfunctions due to equipment failure or normal wear and tear
No charge for the service call
Starts at $7.99 per month
Please Remember
Wire Maintenance does not cover problems with telephones or customer-owned equipment such as answering or fax machines
Telephone Maintenance does not cover wiring, answering or fax machines
Modem Maintenance does not cover problems with computer or software
Security Equipment Maintenance does not cover any equipment that Sandhill did not install or sell
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